Privacy policy

How our casino hotel collects, uses and safeguards your personal information.

Last updated · November 3, 2026

This policy explains how Thrill Vista Casino Hotel ("we", "us") handles personal information when you visit thrillvista.site, make a reservation, join the Vista Club or stay with us.

Information we collect

Reservation details: name, contact information, dates, room preferences and special requests.
Payment information: processed securely by our payment provider; we never store full card numbers.
Identification: verified at check-in and at the casino entrance to confirm age, as required by law.
Vista Club data: membership details and points earned on stays, dining and entertainment.
Website data: device, browser and usage information collected via cookies (see our cookie policy).

How we use it

To confirm and manage your casino hotel reservation and stay.
To meet legal obligations including age verification and gaming regulations.
To run the Vista Club and apply member benefits.
To send offers and news, only where you have opted in.
To keep our guests, team and website safe and to improve our services.

Sharing

We never sell your personal information. We share it only with trusted service providers who help us operate the casino hotel, with regulators where the law requires, or to protect the safety of guests and staff.

Retention

We keep personal data only for as long as necessary for these purposes or as required by law, then delete or anonymise it securely.

Your rights

Depending on where you live, you may request access to, correction of or deletion of your information, object to certain uses, or withdraw marketing consent at any time. Email [email protected].

Security

We use technical and organisational safeguards, including encryption in transit and restricted staff access, to protect your data.

Contact

Thrill Vista Casino Hotel, 300 Vista Boulevard, Crescent Bay · [email protected]